CORRUPTION

OVERVIEW OF CORRUPTION OFFENCES

TRAINING AND DEVELOPMENT IN TRAVEL AND TOURISM

Here are some guidelines for training and development in the travel and tourism sector.

VIDEO WATCH

FORMS OF INTELLIGENCE

GLOBAL AND LOCAL TOURISM (VIDEO)

GLOBAL AND LOCAL TOURISM

GLOBAL AND LOCAL TOURISM

To take stock of the status of tourism and hospitality in Mauritius

To understand the global perspective in tourism and hospitality

To consider the nature of international human resource management (IHRM)

COMMUNICATION AND POWER

SYNOPSIS

In this channel, tagged by a Filmora watermark, the subject of discussion is communication and power within the travel, tourism and hospitality industry. The notes are reproduced after the link.

Communication

OBJECTIVES

EMPLOYABILITY SKILLS ( VIDEO WATCH)

EMPLOYABILITY SKILLS

In this VIDEO, an overview is given on the series of skills desirable to enhance capacity in the volatile job market. 

The notes enfold below.

1 What are Employability Skills?

In the world of work employers often look for skills that go beyond qualifications and experience to retain candidates for a job.

Whilst education and experience may make one eligible to apply for a job, “soft skills” or “employability skills” are very useful to give the necessary advantage for retention on a job in the wide market space.

As a general rule, employers are not only willing to teach someone the job-specific skills required for machine and/or computer operation. Nevertheless, they also want to see the employee better equipped with other ‘soft or employability skills’ before hiring.

Employability skills are the building blocks of any career. The business world, public and private companies spend a lot of time and money on training and development with respect to basic life-learning skills.

In times of growing unemployment, there are many more job-seekers on the market and employers are, therefore, bound to enlist those with better employability skills. 

LIFE SKILLS TRAINING

RECRUITMENT AND SELECTION

Human Resource Management (HRM) is the term used to describe formal systems devised for the management of people within an organization. It is also the process of recruiting and selecting employees, providing orientation and induction, training and development, performance appraisal, providing compensation and benefits, motivating, maintaining proper interpersonal relations with employees and with trade unions, maintaining welfare, health and safety measures in compliance with labour legislation. 

THE IMPORTANCE OF LISTENING

Top of Form

THE IMPORTANCE OF LISTENING

Listening is an active process by which we make sense of, assess, and respond to what we hear.

Objective

Define active listening and list the five stages of the listening process

COPING SKILLS AND STRATEGIES

What Are Coping Skills and Strategies?

Coping strategies and skills are the reactions and behaviors one adopts to deal with difficult situations. Coping strategies come in many forms. Some are helpful and others are hurtful.

Human Resource Management and the Travel And Tourism Industry