EMPLOYABILITY SKILLS
In this VIDEO, an overview is given on the series of skills desirable to enhance capacity in the volatile job market.
The notes enfold below.
In this VIDEO, an overview is given on the series of skills desirable to enhance capacity in the volatile job market.
The notes enfold below.
1 What are
Employability Skills?
In the world of work employers often
look for skills that go beyond qualifications and experience to retain
candidates for a job.
Whilst education and experience may
make one eligible to apply for a job, “soft
skills” or “employability skills”
are very useful to give the necessary advantage for retention on a job in the
wide market space.
As a general rule, employers are not only
willing to teach someone the job-specific skills required for machine and/or
computer operation. Nevertheless, they also want to see the employee better equipped
with other ‘soft or employability skills’
before hiring.
Employability skills are the building
blocks of any career. The business world, public and private companies spend a
lot of time and money on training and development with respect to basic life-learning
skills.
In times of growing unemployment, there
are many more job-seekers on the market and employers are, therefore, bound to enlist
those with better employability skills.
2 Nuturing Employability skills
Nurturing employability skills
is a long-term process and are meant to be continuously improved.
Being able to apply for a job in the
right way and shine in an interview is not the only key to employability.
Creating a strong CV or résumé, writing
a good covering letter and responding well during an interview, are also how one
portrays one’s employability skills to employers.
The most
important employability skills are:
Working well
with other people,
i.e, good communication and interpersonal skills;
Being
reliable and dependable;
Committing to
learn new skills for
job improvement.
2.1 Working well with
other people
The skills required to work well with
other people are known as interpersonal skills.
Good interpersonal skills enable
effective participation as a member of a team, boosts up customer satisfaction
and expectations, help to negotiate, make decisions and solve problems with
other employees. Good interpersonal skills allow people to understand
better and create greater synergy between colleagues and clients, thus leading
to a better and less stressful working environment.
There are a range of areas covered by
interpersonal skills, including:
Communication skills - these are the
skills required to transmit or receive messages accurately to and from other
people by speaking or in writing, without misunderstandings. These skills
include:
Verbal Communication – or the words that
we use, whether face-to-face or in writing. The balance between face-to-face
and in writing is likely to vary in different jobs, but few, if any, will not
want at least some of each type of communication;
Non-verbal
Communication –
or what we communicate without words, for example through body language, tone
of voice, or even emojis; and
Listening – how we take in and
then interpret the verbal and non-verbal messages sent by others, including in
writing.
Emotional intelligence – or the ability to
understand and manage one’s own and others’ emotions, and use them positively
to achieve the desired outcomes.
Teamwork – the ability to work
with others in groups and teams, both formal and informal. Not everyone is
required to work in a close-knit team, but the ability to function well in a
group is a vital skill in most jobs.
Negotiation – these skills
relate to finding mutually agreeable solutions to problems or situations
through persuasion and sharing of experiences.
Conflict solving – or the skills
required to resolve disagreements in a positive way.
Problem-solving – or the skills
needed to work effectively with others to identify, define and solve problems,
including making decisions about the best course of action.
2.2 Being Reliable
and Dependable
Being reliable and dependable means,
basically, doing what you say. It
also, however, means being able to look around and see what needs to be done. This requires a wide range of skills, mostly
personal rather than interpersonal.
First of all, doing what you say means managing
one’s time effectively. Time management is very important during this phase
of skills development and one must know how to make it simple.
Being
reliable also means being trustworthy and conscientious. For example, this
might mean not leaving work when things still need doing. Trustworthiness and
conscientiousness are both parts of self-regulation
and self-management, which in turn is an important part of emotional
intelligence.
People
who are self-regulated and reliable take responsibility for their own
actions and ensure that they live up to their values. They keep track of
deadlines and deliver to them without needing to be chased up.
The final element of being reliable is using
one’s initiative to identify where work needs to be done. Daniel Goleman,
who developed the concept of emotional intelligence, identified initiative as a
key part of self-motivation. He defined it as ‘readiness to act on
opportunities’. To develop one’s ability to use one’s initiative, one must
harness the powers of creative thinking.
2.3 A Willingness to
Learn
A willingness to
learn means
being open to new ideas and experiences, and always looking to improve your
skills and knowledge. Sometimes, this is referred to as personal development, but that term is also used for a more formal
process, of goal-setting, action and reflection. Whether one chooses to make
one’s learning process formal or informal, there is no question that the modern
world requires people to continually update and revise their skills.
However, change is a constant in most
workplaces, and the most valuable employees are those who are not resistant to
change, and those who reckon that change offers more opportunities than
threats.
3 Concluding remarks
There are, inevitably, a wide range of
skills that may be useful to employers. Every individual has his own personal
range of skills and he can make a unique contribution to any organisation.
Learning to recognise and use his skills appropriately is essential to growth
and development. An open mind and a willingness to embrace new ideas are probably
the most useful attributes an individual can bring to the organisation.
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